Frequently Asked Questions

What is your shipping Policy? 

FOR PRINTS Shipping times range from 1-7 business days. You will receive a tracking number as soon as your order has been shipped.

For US territories outside of the 48 contiguous states (Alaska, Guam, Hawaii, Puerto Rico, Virgin Islands), please expect a few extra business days for shipping.   

Note: Print orders placed after 10AM EST will go into production the next business day. Please allow 1 additional day if your order placement, production date range or delivery date range falls on a these holiday.

HOW MUCH DOES THE SHIPPING COST? 

The shipping price is calculated based on weight of each item. 

FOR ORIGINALS Shipping times range from 3-9 business days. Tracking information will be emailed to you as soon as available. Shipping for these items will be based on weight

WHEN WILL I RECEIVE MY ORDER? 

We do our best to ensure your order arrives in a timely manner. In general, most frame orders are processed, produced and shipped within 2-3 business days - and typically arrive in 4-5 business days. Next day and 2-day express shipping are available, however please note that these options will not affect processing time. International orders typically arrive within 6-10 business via USPS Priority Mail.

CAN I SHIP TO CANADA/INTERNATIONAL/APO/FPO ADDRESSES? 

Yes. Additional charges may apply. Items will be shipped USPS Priority International or FedEx, per request. 

What is your Policy on Returns/Exchanges/Refunds?

We will provide a replacement or refund for any quality issues. We may request to have the order returned to us and would provide a return shipping label. We do not provide a refund based on customer preference. We will provide a refund or a replacement for any orders damaged in shipping. For a refund or replacement, please contact tarabarr@gmail.com. 

WHO TO CONTACT? 

You can reach out at any time by email at tarabarr@gmail.com